After a long wait, travelling by hired car is finally possible again in COVID times! So that you are informed at any time about everything, we have summarized all important information around COVID-19 and travelling by rental car for you. That way you can enjoy your holiday with the hired car stress-free.
Carefree with the hired car - despite COVID
Even though some governments have lifted the travel warning for some countries within and outside the EU, there may be new country-specific travel warnings. Since the COVID-related entry restrictions can change quickly, it is important that you check the current entry regulations of your destination country with the respective Foreign Office before each trip - ideally already before booking the hired car and again shortly before departure.
Additionally, depending on the country of travel, you may have to show a negative PCR test, an online registration or a minimum number of overnight stays.
In addition, there may also be some things to consider when returning to your home country. In Germany for example, keep in mind the following points:
Especially in COVID times, plans have to be flexible and bookings may have to be cancelled at short notice. Regarding your hired car booking, you do not have to worry with us, because you can cancel your hired car free of charge up to 24 hours before pick-up (within our opening hours). That way you remain flexible and can take care of more important things.
If you would like to cancel less than 24 hours before pick-up, fees may apply depending on the hired car provider. We will show you the fees transparently before cancellation.
A few days before picking up the hired car, check again the current travel regulations regarding COVID-19 in your destination country.
The cleaning of the hired car is basically dependent on the station where you pick up the vehicle, which is why a blanket answer to this question is unfortunately not possible. However, we have spoken to many of our local partners and have been assured that they are taking the global situation very seriously and are now cleaning rental cars even more thoroughly and intensively due to the Coronavirus pandemic. For example, rental cars are disinfected inside the vehicle after they are returned.
In addition, hired car agents have been trained on the safety procedures recommended by the Ministry of Health and repeated safety checks are being conducted. Furthermore, all hard surfaces in rental offices and at customer contact points are cleaned with disinfectant, and the handover of rental cars at many has been optimized to minimize contact between customer and employee.
Cleaning the hired car
Do not forget to disinfect your hands
Always carry disinfectant with you and use it to clean door handles, steering wheel and other surfaces in the hired car.
Observe country-specific regulations
While travelling abroad with a hired car, you should always be aware of domestic restrictions. In many countries there are special COVID regulations regarding the use of cars. In Italy, for example, there is a requirement to wear a mask in the car if people from different households are riding in the hired car. In this case, the passenger and middle seat must also be kept free. Specific regulations are often imposed or changed at short notice, which is why it is important that you follow country-specific developments independently. Because violations of COVID-19 regulations can be expensive.
Furthermore, you should keep an eye on entry regulations in your home country, as countries can be declared a risk or even high-risk area at short notice, which could result in a possible quarantine obligation for you.
If you test positive for COVID-19 or show symptoms while travelling in a hired car, please notify your hired car company immediately. They will then provide you with instructions on how to proceed. Please also notify the car hire company if you become symptomatic or test positive within seven days of returning the hired car.
"These contents have been prepared with the greatest possible care and to the best of our knowledge. Nevertheless, we can not guarantee the timeliness, completeness and accuracy of the content provided. In particular, the provision of the information does not constitute legal advice."